Policy

Returns and exchanges

Check fit before ordering. If a return or exchange is needed, keep the product clean, complete, and ready for inspection.

Fit exchanges

Measure palm circumference and hand length before ordering. If the fit is not right, contact support with your order number, size ordered, and preferred replacement size.

Item condition

Return eligibility depends on item condition, order status, and the support instructions provided for your order. Keep packaging and order records until support confirms the next step.